After Your Holiday

Complaints Procedures on your return | Feedback | Use Of Images Of Guests For Marketing

Complaints Procedures on your return

We certainly hope that we can settle any holiday complaints amicably so if a problem remains unresolved during your holiday, you should write or email within 28 days of your return from holiday. If you are travelling as a group the complaint should come from the party leader. Please remember to quote your holiday booking number and provide contact details. We will acknowledge your letter and then reply in full once we have investigated the points raised.

Feedback

We are committed to improving the standard of our holidays and it is only with the help of your feedback that we will be able to achieve our aim. We would therefore appreciate it if you would spend a few moments to complete and submit our feedback form on this web site Click Here. Any constructive comments are always welcome please send in writing or by email.

Use Of Images Of Guests For Marketing

Any likeness or image of you taken or secured on any of our holidays may be used by us without charge in all current or future media for bona fida promotional or marketing purposes including, without limit, promotional materials of any kind such as slides, video and the internet.